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Return / Exchange Policy

RETURN/ EXCHANGE POLICY

Your total satisfaction is our commitment. If for any reason you're not completely happy with your purchase, you may return it within fourteen (14) days of receipt. Once we receive the returned merchandise, we will credit your account within 10 business days for the purchase price of the item. Shipping charges are not included in the refunded price. After fifthteen (15) days all sales are final. All returns are subject to 20% re-stocking fee. By placing an order with us are excepting our terms.

Any items that occur damage from shipping. Please contact us within two (2) days of delivery. Since return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier in case of loss.

Damage Exchange if you would like to set up an exchange due to shipping damage, we must first be contacted and informed as to which item you are sending back and what item you would like in exchange before returning your original product.***
Email us at: Sales@EncoreAutographs.com

You do not need to contact Encore Autographs before sending an item back for return. Simply include your packing slip in the package or write your order number on the outside of the box and send to the following address:

Encore Autographs, Inc.

338 N.Duke St.

Millersville,Pa. 17551

Tel: 717-584-3271

 

 

 

ENCORE AUTOGRAPHS ,INC

 

 

(C) 1981 - 2017

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